frequently asked questions
When are more ceramics going to be in stock?
Thanks for your interest in our ceramic pieces!
They are all made in small batches by one person, and currently we aim to do a store update once a month (at best). Check on Instagram to see when the next one is going to be!
Can I make an order for a custom piece?
Depeeeends!
We can do bespoke items if it's part of a larger order, please get in touch about minimum order quantities via email at parkbenchceramics@gmail.com. It is important to know that we charge for bespoke work because we need to do some experimenting in the studio to get what you're after. Please note - we can generally only work within our range of glazes and clay bodies.
How do I care for my ceramics?
Please avoid using your piece in ovens and microwaves, and if you can, handwash your piece. They can survive prolonged dishwasher use, however more care is generally taken when handwashing, and it's a less harsh environment for the glaze.
What's your packaging material?
We aim to have our packaging to be completely recyclable and/or compostable. Your order will come in a cardboard box, wrapped in paper tape. Inside will be tissue paper and probably second-time used materials that we collect in our studio from other shipments.
We keep bubblewrap, packing peanuts, sealed air and others, when it comes into the studio to use again, so if you get something that's plastic, please try and reuse it again too.